Shipping and Delivery Information
Overview
At Melodicbible, we prioritize quick and reliable delivery of all our digital products. Our goal is to ensure you receive your purchased items promptly and efficiently. Below is an outline of our shipping and delivery process for eBooks, PSD files, illustrations, JPG files, and other digital content.
Delivery Methods
- Instant Download:
- Most of our digital products are available for instant download immediately after purchase. Upon successful payment, you will receive a download link via email. You can also access your purchased items from your account on our website.
- Email Delivery:
- In some cases, digital products may be delivered via email. You will receive an email containing the download link or the digital files themselves within a few minutes of your purchase.
Accessing Your Digital Products
- Account Access:
- Log in to your account on [Your Website Name].
- Navigate to the “My Orders” or “Downloads” section.
- Click on the respective order to download your purchased files.
- Email Delivery:
- Check your email inbox for a message from www.melodicbible.com.
- Follow the instructions in the email to download your files.
Delivery Timeframe
- Instant Delivery:
- Most digital products are available for download immediately after purchase.
- Email Delivery:
- You should receive your email with download instructions within a few minutes of completing your purchase. Please check your spam or junk folder if you do not see the email in your inbox.
Troubleshooting Delivery Issues
- Non-Receipt of Download Link:
- If you do not receive your download link or email within a few minutes of purchase, please check your spam or junk folder.
- Ensure that your email address is entered correctly at the time of purchase.
- Technical Issues:
- If you encounter any technical issues while downloading your products, please contact our customer support team at support@melodicbible.com. Provide your order number and a detailed description of the issue.
Contact Us
If you have any questions or require further assistance with your digital product delivery, please reach out to our customer support team at support@melodicbible.com. We are here to ensure a smooth and satisfactory delivery experience for all our customers.
